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Trusted by 50+ travel networks & high-growth operators
Stop squeezing your unique tour plans into rigid databases. Epoq Connect is a highly customizable lead management CRM built to streamline passenger inquiries, itinerary templates, multi-vendor vouchers, and WhatsApp updates.
Rigid spreadsheets can't handle complex multi-vendor bookings. Epoq Connect coordinates hotel desks, cab drivers, visa agents, and customer updates in a unified dashboard.
Empower your admins to design fully customized, multi-day package itineraries in a visual editor, compile them instantly into high-conversion branded PDFs, and share them directly with traveler leads via structured WhatsApp template triggers.
Identify the exact priority of each travel lead using color-coded stage flags — Hot, Warm, or Converted. Auto-trigger routing rules and WhatsApp sequences based on stage changes in real-time.
Automatically record counselor callback dials and client booking confirmations. Build customer trust and log verbal approvals on special itinerary adjustments instantly.
Monitor counselor call durations, daily active callbacks, and individual lead conversion counts. Route fresh inquiries to specific campuses or teams using smart round-robin queues.
Epoq Connect brings portal lead captures, passenger visas, multi-vendor hotel vouchers, and automated follow-ups into a unified panel.
Capture travel leads from MakeMyTrip, TripAdvisor, Google Ads, and travel blog captures seamlessly with zero manual input.
Coordinate tour guides, transport coordinators, drivers, and sales counselors seamlessly without calendar conflicts.
Deliver admin-created tour package itineraries as high-conversion PDFs directly to travelers' WhatsApp chats via official pre-approved templates.
Analyze which destinations, seasonal tour packages, and sales reps are driving the highest margin and close rates.
Issue split-payment travel invoices, collect deposits, auto-track vendor commission cuts, and set tax structures.
Maintain the complete audit trail of custom itinerary drafts, hotel upgrades, passenger passports, and visa applications.
Track visa applications step-by-step with automated checklists, custom fields, and immediate passenger upload prompts.
Add fields for passport numbers, meal preferences, flight seat numbers, hotel ratings, and visa checkpoints in seconds.
Provide secure, restricted check-in queues and dispatch lists to flight desks, transport operators, and local tour guides.
Epoq Connect unifies passenger counseling, visa stages, multi-vendor vouchers, and feedback loops into a structured, highly responsive customer journey flow.
Source: Maldives Web Promo · Package: Deluxe 5N/6D · Status: New Inquiry
Maldives 5N/6D branded PDF delivered · Status: Read ✓✓ · Pricing shared
Anand S. called · Visa checklist started · Hotel & cab confirmed
Payment received · Sun Siyam Resort voucher issued · Passenger notified · Lead Converted
Excel rows can't sync visa processes, flight alerts, and hotel vouchers. See how Epoq Connect unifies your passenger relationships.
Stop digging through rows of text. Epoq Connect provides a visual traveler board — track passport checks, visa clearances, hotel bookings, and final checkouts in one click.
Monitor callback speeds, booking conversions, commission balances, and package margins by representative in real-time.
80% of travel bookings require continuous follow-ups. Epoq auto-schedules reminders, WhatsApp itineraries, and hotel vouchers so traveler details stay completely aligned.
Choose the model that fits your travel agency workload. Scale your desks seamlessly as your passenger volumes grow.
Find answers to common technical, GDS integration, and visa-tracking queries regarding Epoq Connect.
We assist scaling organizations in deploying bespoke software pipelines on time and under budget. Let's build your unified traveling and passenger CRM workspace.