Logistics & Distribution CRM

Customizable CRM for Logistics Hubs & Fleet Operations

Stop struggling with rigid off-the-shelf spreadsheets. Epoq Connect is a modular, customizable CRM built for logistics coordinators and distribution hubs to streamline shipping schedules, supplier inquiries, and fleet dispatches.

In Transit
● Active Transit Qty: 120 Units Dest: Hub 2
Order Captured & Invoiced 09:00 AM

Tally Sync Β· Bay 2

Warehouse Allocation 09:30 AM

Inventory reserved Β· Gate Pass printed

Vehicle Dispatched 11:15 AM

Suntec truck #5 Β· WhatsApp transit ETA sent

πŸ”” Arrival Checklist Today, 03:00 PM

Allocated to Driver Satish Kumar

πŸ’¬

WhatsApp Tracking Update

ETA sent to Suntec Dealers Β· Live Map Link

Trusted by Leading Automotive Distributors & Freight Hubs

Suntec Agencies Wholesale Distributors Logo
8K+
Shipments Dispatched
98%
On-Time Fleet Checkout
95%
Faster Coordinator Responses

Why Fleet Managers Choose Epoq Connect Over Rigid Spreadsheets

Heavy distribution pipelines require round-robin order routing, automatic dispatch statuses, and instant WhatsApp dealer updates. Epoq Connect builds customizable dashboards designed specifically for B2B supply lines.

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M

All Shipments in One Place

Stop tracking dispatches across scattered lists and paperwork. B2B wholesale orders arriving from ERPs or sales sheets land in one unified dispatch queue, auto-assigned to transport drivers with live status tracking.

DISPATCHED
⚑ Auto-WhatsApp
LOADING BAY
πŸš› Bay Queue

Smart Dispatch Status Tracking

Identify the exact priority of wholesale orders using custom loading stages, gate pass print status, and destination logs. Trigger powerful webhook status rules based on truck checklist checkouts.

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01:42

Automated Call Recordings

Automatically record and store call logs of dispatch coordinators calling transport drivers and dealers. Monitor driver coordination notes, maintain transport audit logs, and resolve shipment disputes with a secure playback vault.

Intelligent Fleet Allocation Queue

Track truck capacity constraints, available bay slots, loading wait times, and driver transit performance logs. Balance loading workloads and optimize gate passes with a transparent real-time bay queue dashboard.

All the features to optimize your Distribution & Fleet Workflows

Epoq Connect brings B2B wholesale order routing, fleet dispatch lists, gate checkout logs, and auto-alerts into a single secure platform.

🚚

Dispatch Management

Schedule dispatches, link transport trucks, output automated digital gate passes, and track check-ins seamlessly.

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Warehouse Allocator

Track hub capacities in real-time. Automatically allocate order pickups to the nearest stock hub using localized routing rules.

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WhatsApp Tracking

Send auto-generated ETA links and shipment dispatch receipts to dealer networks on WhatsApp instantly.

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Fleet Queue Allocation

Route pending bulk dispatches to available transit vehicles using round-robin grids and vehicle capacity ratings.

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Transit Analytics

Monitor average turnaround speeds, driver transit checkouts, on-time rates, and hub load volumes dynamically.

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Order Intake Manager

Capture inbound dealer purchase files automatically, parse quantities, and sync with stock ledgers in one click.

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ERP & GPS Integrations

Integrate seamlessly with Tally, SAP, custom warehouse systems, and third-party vehicle trackers for complete pipeline visibility.

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Role-Based Access Control

Set secure system access permissions for gate operators, dispatch coordinators, warehouse managers, and dealers.

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Data Export & Gate Passes

Export transport manifests, driver histories, on-time yield logs, and digital gate pass checkouts to Excel or PDF with one click.

Live Dispatch Journey

Every shipment tracked, from intake to checkout

From dealer order sync to a successfully checked out vehicle gate pass, Epoq Connect logs every interactionβ€”WhatsApp transit notices, driver bay check-ins, delivery confirmationsβ€”surfacing the right next action.

  • πŸ“‹ Auto-parse purchase orders from dealer networks & ERP files
  • πŸ” Stage-based transit pipeline: New Order β†’ Reserved β†’ In Transit β†’ Checked Out
  • ⏰ Smart alerts if a vehicle gate pass check has been delayed past 45 mins
πŸ“₯

New Bulk Order: Suntec Bulk Order #1042

Sync: Dealer Portal Β· Item: Alloy Wheels (120 U) Β· Stage: Order Intake

Inventory reserved in Hub 2
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Vehicle Dispatched Β· Day 0

Gate 4 Checkout Β· Driver Satish checked out Β· Next action: WhatsApp Transit ETA

Pipeline β†’ Gate Pass Checkout
βœ…

Shipment Succeeded β€” Checklist Confirmed

Duration: 4.2 Hours Β· Dealer ledger auto-updated Β· Checked out in 98% time

⚠️

Bay Overlap Delayed

Truck stuck in waiting yard Β· Bay 2 blocked Β· Priority: High Β· Flagged for Action

Bay Allotment Reallocated
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Priority Yard Re-routing

Assigned to Bay 4 Β· Automated driver checklist update sent to loader tablet

Gate pass auto-issued
🎯

Dispatch Checkout Completed

98% checkout yield Β· Gate system sync completed Β· Transit delay saved

On-Time Fleet Yields

Spot distribution bay turnaround delays before they occur

Don't let dispatch bottlenecks delay B2B supplier commitments. Epoq Connect's transit engine flags yard queues, auto-reallocates bay slots, and alerts bay supervisors dynamically.

  • πŸ” Auto-flag loaded trucks delayed past gate checkout bounds
  • πŸ“‰ Visual dispatch pipelines showing load times and yard wait statistics
  • πŸ” Single-click dispatch campaigns for bulk dealer networks
Smart Automation

Trucks dispatched. Dealer notifications sent. Automatically.

Epoq Connect's automation engine triggers the right WhatsApp shipment tracking notice at exactly the right checkout pointβ€”and the transit dashboard gives logistics managers a real-time view of every bay loader's speed.

  • πŸ”” Auto WhatsApp alert with live tracking map link once vehicle checkout completes
  • πŸ“… Automated delivery checklist alert scheduled on driver destination arrival
  • πŸ† Live loader KPI dashboardβ€”average bay checkout speed, on-time percentage
❄️

Vehicle Gate Pass Checkout: Truck KA-03-92

Bay 2 Checkout Β· Quantity: 120 U Heavy Tyres Β· Automation Rule Triggered

Auto-Notice Β· WhatsApp Tracking Shared
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WhatsApp Tracking Delivered

"Hi Suntec Agencies, truck KA-03-92 has dispatched Hub 2. View live ETA..." Β· Read βœ“βœ“

Checklist Completed Β· Loader Rakesh
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Leaderboard Stats Updated

Loader Rakesh: +1 Dispatch Β· Checkout Speed: 95% Β· Weekly Rank: #1 Loader

Why Teams Switch

Replace scattered spreadsheets with one intelligent Logistics CRM

Excel sheets, paper manifests, and fragmented dealer logs can't scale with heavy distribution operations. See exactly how Epoq Connect changes the game.

Visual Dispatch Pipelines vs. Static Spreadsheets

Stop hunting through rows of cell data. Epoq Connect gives dispatch teams a drag-and-drop board to track transport schedules from Order to Gate Checkout in one click.

βœ“ Epoq Connect
βœ“ Dispatch status tracking (Intake β†’ Checked Out)
βœ“ Color-coded bay & load priority flags
βœ“ Bulk manifest updates in one click
βœ“ Auto-log every vehicle checkout history
βœ— Excel / Generic CRM
βœ— Manual row-by-row transit status updates
βœ— No visual dispatch or loading board view
βœ— Overwritten statusβ€”no gate log archives
βœ— Shared sheets cause data coordination issues

Bay Turnaround Analytics vs. Gut Feeling

Know exactly which loading bays are shipping on-time and who needs supportβ€”with live stats on vehicle queues, average bay checkout speeds, and on-time percentages.

βœ“ Epoq Connect
βœ“ Per-loader checkout speed dashboard
βœ“ Average vehicle turnaround time tracking
βœ“ Daily gate checkout manifest records
βœ“ Automated vehicle bay load balancing rules
βœ— Excel / Generic CRM
βœ— No real-time loader or bay speed view
βœ— Wait times lost in notes or clipboards
βœ— Operations rely on self-reported logs
βœ— No delay warnings or bay capacity checks

Smart Automations vs. Missed Dispatches

Over 90% of dealer networks require instant tracking notices. Epoq Connect automates shipment updates, driver reminders, and checklist alerts so nothing is delayed.

βœ“ Epoq Connect
βœ“ Rule-based WhatsApp ETA sequences
βœ“ Checkout notifications to dealer loops
βœ“ Automated driver destination checklist alerts
βœ“ Custom templates per warehouse order type
βœ— Excel / Generic CRM
βœ— Manual updates via driver phone calls
βœ— No transit delay notifications or alarms
βœ— Delayed checklists = supplier checkout penalties
βœ— Manual text copying for vehicle dispatches

Flexible and transparent pricing

Choose the model that fits your institutional workload. Scale your desks seamlessly as your inbound inquiry volume grows.

3 Months Starter
Billed Quarterly
β‚Ή899
  • βœ“ Up to 5 Distribution Desks
  • βœ“ Dispatch Manifest routing
  • βœ“ WhatsApp Transit ETA notices
  • βœ“ Real-time Gate checkout stats
  • βœ“ Basic Transit Analytics
Start Free Trial
12 Months Enterprise
Billed Yearly
β‚Ή599
  • βœ“ Unlimited Distribution Desks
  • βœ“ Custom Fleet allotment rules
  • βœ“ Dedicated Priority Servers
  • βœ“ Custom CRM Database field configs
  • βœ“ Consolidated multi-hub analytics logs
  • βœ“ Dedicated Success Manager
Start Free Trial
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Transform your logistics dispatch workflows today

Join dozens of high-growth distributors scaling their fleet operations without rigid databases. Request a personalized hub demo or start a 14-day trial.

Frequently Asked
Questions

Find answers to common technical, functional, and logistics inquiries regarding Epoq Connect.

Epoq Connect is a modular, customizable CRM platform designed to unify distribution manifests, fleet scheduling tracking, supplier order intake alerts (WhatsApp, SMS), and route transport dispatch using smart queues.
Yes! Epoq Connect integrates seamlessly with ERPs, inventory management systems, and transport tracking platforms, enabling automatic manifest sync and real-time gate pass status updates.
Absolutely. You can define custom workflow rules to trigger automated WhatsApp, SMS, or email dispatch notices, live tracking links, and checklist receipts based on truck checkout statuses.
Yes, Epoq Connect is built with enterprise-grade security protocols. Its modular architecture lets you build custom inventory fields, define customized vehicle dispatch boards, and configure role-based permissions without database limits.
Get in Touch

Epoq Zero LLP Office Address

We assist scaling organizations in deploying bespoke software pipelines on time and under budget. Let's build your unified dispatch tracking and collections workspace.

Kailas Nagar, Palliyil Road, Kottapuram, West Fort, Thrissur, Kerala, 680004, India

Institutional Desk